We use Royal Mail, Parcel Force and DPD to ship our items, depending on the size of the order, to ensure you get your items as quickly as possible. You may choose the postal service at the checkout.
For security, we recommend choosing one of the signed for options but you may select standard 2nd class if you wish. Please note that any missing parcels will need to be raise with Royal Mail/DPD.
Orders that qualify for free shipping will be sent via Royal Mail Second Class Signed For unless otherwise stated.
We aim to dispatch all orders within 1 working day of being placed. Please note that orders are not dispatched on Saturday and Sunday.
You will be notified by email at the following order stages;
- Order Accepted & Processing
- Order on hold (if you’ve pre-ordered or are using our payment spread)
- Order Completed
Once your order has been completed, your delivery information will be added to your order notes along with the relevant tracking information.
If you have not received an email then please check your junk folder as sometimes they can end up in there.
Royal Mail delivery times are 1-2 days for 1st Class and 2-3 days for 2nd but this cannot be guaranteed and as such the Jedi Archives cannot accept any responsibility for any delays from the postal service.
If you require shipping outside of the UK or another service, please contact us.
You may select an alternative shipping address at the checkout stage, otherwise we will use your billing address.
Items are never dispatched or delivered on weekends or national holidays. Delivery times are estimates only, no delivery times are guaranteed.
Please see our Terms and Conditions page for full delivery terms.
We understand that sometimes items can get delivered in transit and are happy to arrange returns in this event. If this does happen, you need to let us know via email within 48 hours of delivery.
If you wish to return an item for another reason, please email at firstname.lastname@example.org, quoting your order number and your request.
Any items returned must be returned unopened, undamaged and in a sellable condition. Refunds will only be issued once items have been received and their condition checked. We reserve the right to reduce refund amounts in the event of any damages.
Please do not return items without contacting us first. We will cover return costs for damaged or faulty items but not in other cases, where the customer is responsible for any return postage costs.
Jedi Archives, 11 Argyle Road, Weymouth, DT4 7LX
Please see our Terms & Conditions page for full details on your rights regarding cancellation and returns.